Our merchandising department consists a highly qualified team of merchandisers whose prime aim is to provide full satisfaction to our customer starting from the fabric procurement stage to shipment and reporting the status of the order to the buyers regularly.
The services our merchandising team provide to our clients are:
» Systematic follow-up on each stage of production and execution of order on time.
» Monitoring new trends in fabric, fashion and design.
» Locating new reliable sources to meet the requirements of the customer with regard to fashion and design.
» Introducing new samples to buyers to enable them to expand their business.
» Educating the customer about the characteristics and variety of fabrics, dyes, dyeing and the printing process, and
their positive and negative points and cautioning the buyers about the pitfalls involved.
» Liaison between the customer and our factories and follow-up.
» Guiding the supplier in preparation of the range to meet the customer’s requirements with regard to fashion and
design and negotiation.
We have a wide range of fabric samples available to our customers. Thanks to our in-house sampling department equipped with state of the art fabric development technology. We have amassed over ten years of experience in sample development and this enables us to efficiently meet each customers specific needs.
We encourage our potential buyers to ask us for samples in order for them to guarantee that the end result at their order is 100% satisfactory. We can provide potential customer with samples from our own collection, or we can produce a prototype product designed and chosen by the customer themselves.
Our philosophy is to provide superior customer services to our valued clients in order to satisfy their needs a step further than our competitor.